The Furthr App: Global Privacy Policy

1. Introduction

This Privacy Policy explains how The Haggle App Pty Ltd trading as Furthr App (ABN: 33 627 246 931) ("Furthr", "we", "us", "our") collects, holds, uses, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Furthr operates as a B2B SaaS and technology services provider, supplying cashback and related infrastructure services to enterprise customers, including financial institutions and fintech platforms.

This policy applies to personal information we handle in connection with:

• Our website
• Our SaaS platform and APIs
• Business relationships and communications

2. Types of Personal Information We Collect

We only collect personal information that is reasonably necessary for our business operations. This may include:

• Names, business contact details, and job titles
• Business email addresses and phone numbers
• Account access credentials and identifiers
• Technical and usage information such as IP addresses, device details, access logs, and system telemetry
• Communications with us, including emails and support enquiries

We do not operate a consumer mobile app and do not directly collect end-user financial or transaction data unless acting on the documented instructions of our business customers.

3. How We Collect Personal Information

We collect personal information:

• Directly from you when you contact us or interact with our Services
• From our corporate customers in the course of providing contracted services
• Automatically through our systems when users access or interact with our platform
• From third-party service providers where permitted by law

4. Purpose of Collection and Use

We collect, hold, and use personal information to:

• Provide, operate, and support our Services
• Manage customer relationships and authorised access
• Communicate with customers and business partners
• Maintain platform security, performance, and reliability
• Meet legal, regulatory, and contractual obligations

Where Furthr processes personal information on behalf of a business customer, we do so solely in accordance with that customer's documented instructions and applicable agreements.

5. Disclosure of Personal Information

We may disclose personal information to:

• Our contracted service providers and technology partners, under appropriate data processing agreements
• Our business customers, where relevant to the contracted services
• Regulatory authorities or law enforcement agencies where required by law
• Professional advisers, including lawyers and auditors, bound by confidentiality obligations

We do not sell personal information to third parties and do not use personal information for direct marketing purposes unless separately authorised.

Some of our service providers are located overseas. Where personal information is disclosed to overseas recipients, we take reasonable steps to ensure that those recipients handle the information in accordance with the APPs or equivalent standards.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include access controls, encryption, and regular security reviews. Where we no longer require personal information for any purpose, we take reasonable steps to destroy or de-identify it securely.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support its operation and to analyse traffic patterns. You may configure your browser to refuse cookies, though this may affect some website functionality. We do not use website analytics data to identify individuals.

8. Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below. We will respond to such requests within a reasonable timeframe and in accordance with the APPs. We may decline a request where permitted by law and will provide reasons for any refusal.

9. Complaints

If you have a complaint about how we have handled your personal information, please contact us using the details below. We will acknowledge your complaint and respond within a reasonable time. If you are not satisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on our website. We encourage you to review this policy periodically.

11. Contact Us

For privacy-related enquiries, access requests, or complaints, please contact: